Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawna Bishop

Eubank,KY

Summary

Efficient professional with over 10+ years experience in administrative and public operations. Dependable hard working individual with a strong work ethic and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

20
20
years of professional experience
1998
1998
years of post-secondary education

Work History

Administrative Assistant

St.Joseph Healthcare
London, KY
03.2023 - Current
  • Coordinate scheduling and appointment management for multiple healthcare providers.
  • Handle incoming calls and direct callers to appropriate department or employee.
  • Assist in maintaining patient records with privacy regulations.
  • Enter data into spreadsheets using Microsoft Excel or other similar programs.
  • Process documentation, including scanning, emailing, and filing.
  • Assist the public with inquiries.

Administrative & Clinical Assistant

Petrey & Newcomb Orthodontics
Somerset, KY
12.2011 - 03.2023
  • Processed patient records using electronic health record systems.
  • Composed letters, memos, reports, emails, presentations and other written correspondence.
  • Scheduled appointments between clients and customers and internal staff members.
  • Worked closely with patients and insurance companies setting up financial contracts.

Administrative Assistant

Hematology & Oncology
Somerset, KY
03.2006 - 12.2011
  • Assisted in maintaining patient records and confidential information.
  • Managed database systems.
  • Processed invoices for payment.
  • Ensured efficient operations such as printers, copiers and fax machines.

Education

Registered Medical Assistant -

American Allied Health
08.2022 - 01.2023

Somerset Community College
Somerset, KY
08.2002 - 08.2003

Pulaski County High School
Somerset, KY

Skills

  • Data entry
  • Strong verbal and written communication skills
  • Detail-oriented
  • PC proficient
  • Strong organization skills

Timeline

Administrative Assistant

St.Joseph Healthcare
03.2023 - Current

Registered Medical Assistant -

American Allied Health
08.2022 - 01.2023

Administrative & Clinical Assistant

Petrey & Newcomb Orthodontics
12.2011 - 03.2023

Administrative Assistant

Hematology & Oncology
03.2006 - 12.2011

Somerset Community College
08.2002 - 08.2003

Pulaski County High School
Shawna Bishop