Shawntae Williams
Hemet,CA
Summary
Military Veteran with over 15 years of combined experience in the administrative sector. Maintained Secret Clearance for over 10 years. Strong desire to learn and develop, as well as contribute to a team of professionals. I have demonstrated a proven ability to use my critical thinking skills to analyze and monitor projects and provide innovative solutions to obstacles and forward thinking policy to mitigate problems. My professionalism, customer-oriented attitude, and persistence support my ability to learn and produce tangible results in any position I occupy.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Specialist
Kros-Wise
San Diego, CA
07.2023 - Current
- Conducts research on work processes to identify, analyze, and recommend solutions to administrative functions of the Travel Office
- Examine documents and other instruments, ensuring completeness of information and conformance to pertinent complex rules, regulations, precedents and office procedures
- Receive visitors and telephone calls for the Travel Director
- Arrange conferences, make appointments, and ensure that the Travel Director meets such commitments by reminding them or by arranging for appropriate staff members to represent during unexpected absence
- Provide administrative support to the Directorate’s Division Chiefs and approximately 11 staff members on such matters as maintaining suspense controls, submitting supply requisitions, transportation requests, travel orders, etc
- Prepare travel and labor cost estimates, funding justifications, and submits travel funding requests
- Serve as the principal point of contact on the suite of office automation tools
- Participate in all fiscal functions involving the establishment of an operating budget for the Office of the Director based on general budget guidance memorandums issued by the JFTR and historical data
- Review all travel orders and travel vouchers submitted for approval to ensure they are accurate
Executive Assistance
Across Town Movers
San Diego, CA
07.2017 - 04.2021
- Assign to audit all invoices with shipping documents/proof of receipt for each moving service to ensure that all data is correct and up to date
- Responsible for the upkeep of all electronic and paper files for customers, vendors, and Vanlines
- Responsible for processing all incoming claims and ensuring that military personnel are properly reimbursed
- Assist with properly documenting all equipment that is stored onsite on behalf of a third party vendor
- Assist the General Manager with the management of the store's daily operational requirements such payroll and store expenses
- Responsible for inputting, and managing all government contracts coming in using CompuMove and following the contract guidelines established by the business and government entities
- Provide daily customer service via phone calls and emails to service members requesting information to use Across Town Movers services and also in compliance with the government contract
- Ensure contracts are submitted within the timeline and according to policy, act as liaison to upper management to report those not within the policy
- Prepare and analyze outgoing funding documents with multiple lines of accounting to ensure payments against accounts are accurate prior to the Accounting Manager review
Mail Carrier
United States Post Office (USPS)
Lemon Grove, CA
05.2014 - 07.2017
- Vast experience in the categorization of mail and packages from federal vehicles in a timely manner
- Specialized in operating various types of postal equipment
- Collected mail, parcels and any assigned delivery material
- Ensured delivery of mail to customers in a friendly and professional manner despite austere conditions
- Answered questions about packages and promoted USPS products to increase sales
- Extensive experience using Mobile Points of Sale (MPoS) devices to sell stamps, flat rate boxes and other shipping products, increasing USPS revenue and reducing overall customer waiting time for each visit to the Post Office
Avionics Technician
United States Military, Branch of Navy
09.2010 - 10.2012
- Assisted in performing aircraft preflight and basic post-flight inspections and performed battery maintenance
- Participated in work area safety and FOD prevention programs
- Researched, ordered and received aircraft parts or components necessary to make repairs
- Assisted in launch, recovery, servicing, and ground handling of aircraft
- Responded to flight/maintenance crew reported discrepancies by troubleshooting and repairing any systems to make aircraft ready for flight for quick turn-around
- Performed operational checkout of aircraft avionics systems during pre-flight and post-flight as necessary
- Adhered to all safety & security policies and regulations; demonstrates quality work that is accurate, thorough & efficient
- Performs configuration, monitoring, troubleshooting, analysis and repair of databases, switches, networks, video systems and long-haul communications
Paralegals and Legal Assistant
United States Military, Branch of Navy
07.2008 - 06.2010
- Prepared legal documents including affidavits, brief, pleadings, appeals, wills, contracts and real estate closing statements
- Investigated facts and law cases and searched pertinent sources, such as public records and internet sources, to determine causes of action to prepare cases
- Extensive experience with laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology
- Provided daily customer service by demonstrating knowledge of principle and processes on customer needs assessment, meeting quality standards for services and evaluation for customer satisfaction
- Worked closely with JAG to prepare for Administrative Boards and Court Martials with interviewing personnel at the BRIG, commands and any other personnel
- Experience with command Learning Management System (LMS) making sure each personnel are prepared for each training course
Education
Bachelor of Science - Business Administration
California College San Diego (CCSD)
San Diego06.2019
Associate of Applied Science - Business Management and Accounting
California College San Diego (CCSD)
San Diego06.2016
Skills
- Microsoft Office
- Data Entry
- Editing
- Technical Writing
- Status Reports
- Accounts Receivable
- Accounts Payable
- Invoicing/ Receipts
- QuickBooks
- Office Equipment
- Adobe
- Defense Travel System
- Citibank Card Management
- LexisNexis
- SATO
- CompuMove
- DPS
- Travel Coordination
- Spreadsheet Creation
- Confidential Document Control
- Activity reporting
- Proofreading
- Expense Reporting
- Office record management
- Travel Arrangements
- administer training modules
- Verbal Communication
Certification
Defense Travel Administrator, Department of Defense, San Diego, CA
References
- Yusdany Castro-Herrera, Travel Manager (CIV), NHRC, San Diego, CA, 619-553-6044, Yusdany.castro-herrera.civ@mail.mil
- Jennifer D. Parker, SCO IAM, MSC, 470-358-1728
- Lourdes (Luly) C. Clarkson, Contract Specialist (CIV), NHRC, San Diego, CA, (619) 553-5468, Lourdes.C.Clarkson.civ@mail.mil
References
References available upon request.
Timeline
Administrative Specialist
Kros-Wise
07.2023 - Current
Executive Assistance
Across Town Movers
07.2017 - 04.2021
Mail Carrier
United States Post Office (USPS)
05.2014 - 07.2017
Avionics Technician
United States Military, Branch of Navy
09.2010 - 10.2012
Paralegals and Legal Assistant
United States Military, Branch of Navy
07.2008 - 06.2010
Bachelor of Science - Business Administration
California College San Diego (CCSD)
Associate of Applied Science - Business Management and Accounting
California College San Diego (CCSD)