Shayla Bakke
Denver,CO
Summary
At Red Rocks Grill, I excelled as a Bar Manager, enhancing customer loyalty and fostering a vibrant atmosphere. My leadership significantly improved staff performance through effective training and mentoring. Skilled in inventory management and event coordination, I consistently ensured operational excellence, marrying organizational abilities with strong communication skills to elevate the customer experience.
Overview
3
3
years of professional experience
Work History
Bar Manager
Red Rocks Grill
01.2024 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for costumers at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Server
Top Golf
03.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Salt Life
04.2022 - 02.2023
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Completed tasks helping management count money and do closing checkout work for other servers.
Education
Melbourne High School
Melbourne, FL08.2015
Skills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
- Staff Scheduling
- Organizational ability
- Inventory Management
- Issue Resolution
Timeline
Bar Manager
Red Rocks Grill
01.2024 - Current
Server
Top Golf
03.2023 - 12.2024
Server
Salt Life
04.2022 - 02.2023
Melbourne High School
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