Shayla King
Peoria,AZ
Summary
Accomplished Property Manager with extensive experience overseeing daily operations and enhancing community performance. Demonstrated ability to streamline processes, train teams, and implement effective leasing strategies, resulting in improved tenant retention and operational efficiency.
Overview
6
6
years of professional experience
Work History
Property Manager
RR Living
10.2024 - 07.2026
- Increased occupancy from approximately 80% to 95% through strategic leasing initiatives.
- Reduced monthly delinquency from more than $20,000 to approximately $0.
- Managed budgets and vendors, overseeing capital projects to enhance NOI.
- Directed all daily operations for a 210-unit multifamily community.
- Recruited and trained leasing and maintenance teams to strengthen operational efficiency.
- Resolved tenant complaints swiftly to maintain high levels of customer satisfaction.
- Coordinated with vendors for the procurement of services such as repairs, renovations, and landscaping.
- Collaborated with vendors to schedule services and maintenance tasks.
Leasing Manager / Assistant Property Manager
RR Living
05.2024 - 10.2024
- Oversaw property management at The Reserve at Long Point.
- Supported daily operations, leasing, renewals, collections, budgeting, and vendor coordination to enhance property performance.
- Led property tours and addressed inquiries from prospective tenants, contributing to increased leasing interest.
- Maintained accurate lease documentation and updated records in property management software.
- Oversaw budgeting processes to ensure financial targets were met and aligned with property goals.
- Streamlined operational workflows at The Reserve at Long Point to improve efficiency and service delivery.
- Trained new staff on leasing procedures and customer service best practices.
Leasing Specialist
RR Living
03.2024 - 05.2024
- Conducted property tours, showcasing amenities and features to prospective residents.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Maintained accurate records of leasing activities and tenant communications.
- Supported the management team in developing community engagement events for residents.
Leasing Consultant
Hamilton Point Property Management
06.2020 - 08.2022
- Coordinated leasing activities, renewals, and resident relations to enhance tenant satisfaction and retention.
- Facilitated lease signing and renewal processes to ensure smooth transitions for residents.
- Monitored leads in CRM software and engaged with interested parties to convert inquiries into leases.
- Conducted property tours to showcase available apartments to prospective tenants.
- Maintained accurate records of prospective renters, applications and leases.
Education
B.S. - Graphic Design
Southern New Hampshire University
08-2026
Associate of Arts - Fine Arts
Jones College
08-2021
High School Diploma -
Stringer Attendance Center
05-2019
Skills
- Leasing operations
- Budget management
- Property assessment
- Project management
- Onsite and Yardi expertise
- Property marketing
- Adobe Creative Suite
Accomplishments
- Promoted three times in seven months.
- Increased occupancy from approximately 80% to 95%, with the community on track to reach 100% occupancy by 08/26.
- Reduced monthly delinquency from more than $20,000 to approximately $0.
- Managed operations for a 210-unit multifamily community.
Professional References
- Melanie French, CEO, RR Living, 720-308-1885, mfrench@rrliving.com
- Jan Brown, Director of Operations, RR Living, 205-266-1923, jbrown@rrliving.com
- Dianna Bailey, Director of Operations, Fairfield Property Management, 305-731-3938, dbaileyinc@gmail.com
Timeline
Property Manager
RR Living
10.2024 - 07.2026
Leasing Manager / Assistant Property Manager
RR Living
05.2024 - 10.2024
Leasing Specialist
RR Living
03.2024 - 05.2024
Leasing Consultant
Hamilton Point Property Management
06.2020 - 08.2022
B.S. - Graphic Design
Southern New Hampshire University
Associate of Arts - Fine Arts
Jones College
High School Diploma -
Stringer Attendance Center