Shayla Tubbs
Provo
Summary
Shift management professional with extensive experience in leading teams and optimizing daily operations to drive efficiency and productivity. Demonstrates a strong focus on fostering team collaboration and consistently achieving results while adapting to evolving business needs. Skilled in conflict resolution and time management, ensuring smooth workflow and positive workplace dynamics. Highly reliable and flexible, committed to supporting organizational goals through proactive problem-solving and effective leadership.
Overview
5
5
years of professional experience
Work History
Shift Lead
7 Brew Coffee
Payson, UT
08.2025 - Current
- Supervised daily operations, ensuring optimal workflow and team efficiency.
- Trained and mentored new staff on customer service protocols and product knowledge.
- Implemented process improvements to enhance order accuracy and speed of service.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Responded to and resolved customer questions and concerns.
Barista/Cashier
Kung Fu Tea, San Diego
San Diego
07.2023 - Current
- Demonstrated excellent problem-solving skills by tending to customer complaints and questions
- Prepared and served tea and coffee drinks in a timely matter
- Served customers with a smile, resulting in positive feedback from our store regulars
- Ensured store cleanliness and tidiness
Babysitter/Caregiver
Various Families, San Diego
San Diego
06.2021 - 06.2025
- Responsible for children’s safety in the home and other activities
- Listened to children’s feelings and responded with empathy and understanding
- Helped with homework and reported to parents on children’s progress
Education
High School -
Rancho Bernardo High School
01.2024
Current Student - undefined
Brigham Young University - Online Program
03.2026
Skills
- Problem Solving
- Communication Skills
- Leadership
- Time Management
- Highly organized and Efficient
- Staff supervision
- Conflict resolution
- Rules enforcement
- Crew coordination
Timeline
Shift Lead
7 Brew Coffee
08.2025 - Current
Barista/Cashier
Kung Fu Tea, San Diego
07.2023 - Current
Babysitter/Caregiver
Various Families, San Diego
06.2021 - 06.2025
Current Student - undefined
Brigham Young University - Online Program
High School -
Rancho Bernardo High School