Shayla Wachholz
Manitowoc,WI
Summary
Dynamic Business Office Manager with a proven track record at Hamilton Health Services, excelling in office management and human resources. Expert in payroll processing and document organization, I enhance operational efficiency while demonstrating strong attention to detail and effective time management. Committed to achieving organizational goals through strategic oversight and team collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Office Manager
Hamilton Health Services
Two Rivers, WI
09.2022 - Current
- Managed daily operations of the business office, overseeing administrative tasks and ensuring efficient workflow
- Maintained accurate records of employee attendance, time off requests, and payroll information using HR software systems
- Coordinated meetings, conferences, and special events by arranging logistics such as venue selection, catering services, travel arrangements for attendees resulting in successful events within budget constraints
- Implemented a centralized filing system for easy access to important documents resulting in improved efficiency in retrieving information for internal stakeholders
- Conducted regular audits on financial transactions ensuring compliance with company policies
Business Office Assistant
Northland Lodge Assisted Living
Two Rivers, WI
06.2017 - 09.2022
- Assisted in the management of daily business office operations, including financial transactions, billing, and record-keeping
- Managed accounts payable/receivable functions, processing invoices, payments, and collections in a timely manner
- Handled all Medication that came in from the pharmacy to ensure it was correct names, medications and dosages.
- Organized Medication carts
CNA - Certified Nursing Assistant
Manitowoc Health and Rehabilitation Center
Manitowoc, WI
06.2012 - 06.2017
- Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
- Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
- Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
- Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
- Followed infection control protocols to prevent the spread of diseases within the healthcare facility
- Closely monitored fluid intake/output levels of assigned patients while maintaining accurate documentation
- Escorted patients safely throughout the facility during transfers or appointments outside their rooms
Education
High school diploma -
Lincoln High School
Manitowoc, WI05.2008
Skills
- Human Resources
- Management
- Insurance Verification
- Accounts Payable
- Office Management
- Patient Care
- Accounts Receivable
- Medical Billing
- Accounting
- Payroll
- Document organization
- Time management
- Attention to detail
- Payroll processing
Certification
Driver's License
Timeline
Business Office Manager
Hamilton Health Services
09.2022 - Current
Business Office Assistant
Northland Lodge Assisted Living
06.2017 - 09.2022
CNA - Certified Nursing Assistant
Manitowoc Health and Rehabilitation Center
06.2012 - 06.2017
High school diploma -
Lincoln High School