Shea Henson
Denver,CO
Summary
organized and dependable candidate successful at managing multiple priorities and supporting others. willingness to take on added responsibilities to meet team goals. Cultivated a strong desire to expand knowledge and skills.
Overview
6
6
years of professional experience
Work History
Server
Uchi
Denver, CO
09.2023 - 02.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely order delivery and quality standards.
- Trained new servers on menu items, service protocols, and company policies.
- Managed multiple tables efficiently while maintaining high levels of guest satisfaction.
- Crafted unique tasting menus to enhance guest dining experiences.
Server
Uchi
Dallas, TX
08.2021 - Current
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server Assistant
Uchiba
Dallas, TX
10.2022 - 05.2023
- Assisted with dining room set up prior to and after service period.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
Assistant Manager
Chihiro
Euless, TX
10.2019 - 07.2021
- Identified team weak points and implemented corrective actions to resolve concerns.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
Education
Connections Academy
Houston, TX5 . 2017
Skills
High-volume dining
Wine service
Food and beverage pairings
Guest engagement and hospitality
Timeline
Server
Uchi
09.2023 - 02.2026
Server Assistant
Uchiba
10.2022 - 05.2023
Server
Uchi
08.2021 - Current
Assistant Manager
Chihiro
10.2019 - 07.2021
Connections Academy