Sheida Amin
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Vital Primary Care
Laguna Woods, California
06.2026 - Current
- Coordinated daily scheduling for multiple providers, optimizing patient flow in a busy medical office.
- Maintained accurate electronic medical records by updating patient information, insurance, and clinical documentation.
- Retrieved, faxed, and organized medical records for providers, specialists, and insurance companies.
- Facilitated patient support with scheduling, insurance inquiries, billing issues, and general office assistance.
- Communicated with patients and outside healthcare providers to ensure timely coordination of care.
- Responded to patient portal messages and directed requests to the appropriate provider or staff member.
- Verified insurance information and resolved billing and registration issues to ensure seamless patient experience.
- Balanced multiple administrative responsibilities while maintaining accuracy and attention to detail.
Administrative Assistant
Frost Fox HVAC Heating &Air Conditioning
Irvine, California
12.2025 - Current
- Coordinated appointment scheduling for HVAC service calls and installations to enhance customer satisfaction.
- Responded to customer inquiries via phone and email with professionalism.
- Handled invoices and documentation to ensure accurate record-keeping.
Dining Room Server
Golden Door Spa
San Marcos, California
03.2023 - 11.2024
- Managed VIP service with poise and discretion for high-profile clientele, ensuring strict confidentiality.
- Coordinated with kitchen and spa staff to ensure optimal timing for guests, aligning meal service with scheduled spa treatments and events.
- Supported team members during peak service hours to enhance workflow efficiency.
After-School Site Coordinator
Elevo Learning
Vista, California
08.2023 - 08.2024
- Trained and supervised staff, ensuring operational efficiency and strict adherence to safety protocols for student well-being.
- Applied behavior management strategies, fostering a positive learning environment that supported student growth and collaboration.
- Created schedules and activities aligned with educational standards, enhancing student engagement and learning outcomes.
- Maintained accurate documentation for compliance with organizational standards.
Education
Master of Science - Forensic Psychology
Arizona State University
Tempe, AZ04-2026
Bachelor of Arts - Criminology & Justice Studies
California State University San Marcos
San Marcos, CA05-2025
Skills
- Customer support
- Office organization
- Time management
- Effective communication
- Bilingual proficiency
Languages
- English, Farsi
Timeline
Medical Assistant
Vital Primary Care
06.2026 - Current
Administrative Assistant
Frost Fox HVAC Heating &Air Conditioning
12.2025 - Current
After-School Site Coordinator
Elevo Learning
08.2023 - 08.2024
Dining Room Server
Golden Door Spa
03.2023 - 11.2024
Master of Science - Forensic Psychology
Arizona State University
Bachelor of Arts - Criminology & Justice Studies
California State University San Marcos