Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheila Branch

Chicago,IL

Summary

Compassionate and empathetic professional that is always acting for the good of the public and the company. I have over 15 years in excellent customer service experience that will make me an excellent candidate for the Patient Access/Registration role that will allow me to showcase my ability to provide accurate patient data entry following all federal, state, and facility rules and regulations, while making an immediate and successful impact on the overall revenue cycle of the company.

Overview

19
19
years of professional experience

Work History

Customer Service Cashier

University of Chicago (U of C) Compass Group USA
Chicago, IL
09.2005 - Current
  • Greet and assist all students, faculty, and visitors in courteous and professional manner.
  • Provide excellent visitor relations by answering and directing all questions and concerns.
  • Balanced cash drawers at the end of each shift.
  • Maintained accurate records of transactions using the point-of-sale system.
  • Conduct month-end inventory and order placement for facility replenish with accurate data entry.

Education

Patient Access Specialist Certificate - Patient Access

Central Carolina Community College
Sanford, NC
06-2024

Health Information Technology -

Central Carolina Community College
Sanford, NC

Skills

  • Medical Terminology
  • Insurance verification and pre-authorization
  • Excellent oral and written communication
  • Excellent attention to detail
  • Precise and accurate data entry using HIT
  • Great time management
  • HIPPA Compliance

Timeline

Customer Service Cashier

University of Chicago (U of C) Compass Group USA
09.2005 - Current

Patient Access Specialist Certificate - Patient Access

Central Carolina Community College

Health Information Technology -

Central Carolina Community College
Sheila Branch