Summary
Overview
Work History
Education
Skills
Customerengagement
Leadership Experience
Timeline
Generic

SHEILA FLETCHER

Yuba City,CA

Summary

Dynamic professional with a proven track record at Martins Canvas Shop, adept in time management and data entry. Excelled in streamlining office operations, enhancing client relations, and resolving inquiries efficiently. Demonstrated expertise in inventory management and fostering positive work environments. Skilled in medical assistance, showcasing versatility and commitment to quality control. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

10
10
years of professional experience

Work History

Office Manager

Martins Canvas Shop
Yuba City, CA
10.2023 - Current
  • Coded and entered daily invoices with in-house accounting software.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Reviewed files and records to obtain information and respond to requests.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Produced thorough, accurate and timely reports of project activities.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Managed office inventory and placed new supply orders.

Lead and Closing Manager

Tractor Supply
04.2020 - Current
  • Customer Service, Cashier, Stocking, training new employees, ensuring all company regulated standards are being performed by myself and fellow employees

Senior Care Provider

Private In Home Care
09.2017 - 04.2020
  • While ensuring the safety and wellness of my clients, I organized and managed doctor's appointments, medications, meals and home services

Medical Assistant

Oroville Health
10.2015 - 09.2017
  • Medical Assistant front and back of office for Primary Care, Neurology and Gastroenterology
  • Duties included injections, EKG, minor office surgery, wound care, vital signs, HER, pap procedures, physicals and prior authorizations

Externship

Rideout Family Physicians
12.2014 - 01.2015
  • Medical Assistant back office, vital signs, EHR, physicals

Education

High School Diploma -

Yuba Christian Academy
Marysville, CA
06-1986

CNA -

Yuba-Sutter One Stop
Yuba City, CA

Medical Assistant -

Cambridge Junior College

Skills

  • Time management
  • Quality control
  • Inventory counting
  • Data entry
  • Kiosk ordering
  • Purchasing
  • Phone management
  • Forklift driving
  • Tools knowledge
  • Plumbing knowledge
  • Sporting goods knowledge
  • Chicken care knowledge
  • Hardware knowledge

Customerengagement

  • Respond to inquiries - verbal and written
  • Act as technical resource to others
  • Engage specialty resources as needed

Leadership Experience

  • Volunteered at Bright Future and Yuba/Sutter First Aide Booth
  • Meeting planner for a local church, organizing a work crew of 40+ people to cook for and feed 300+ people
  • Completed training for Lead and Closing Manager and Diversity Training

Timeline

Office Manager

Martins Canvas Shop
10.2023 - Current

Lead and Closing Manager

Tractor Supply
04.2020 - Current

Senior Care Provider

Private In Home Care
09.2017 - 04.2020

Medical Assistant

Oroville Health
10.2015 - 09.2017

Externship

Rideout Family Physicians
12.2014 - 01.2015

High School Diploma -

Yuba Christian Academy

CNA -

Yuba-Sutter One Stop

Medical Assistant -

Cambridge Junior College
SHEILA FLETCHER
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