Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Smith

Walker,LA

Summary

"Dedicated professional with some C++ logic and design training and six years of restaurant industry experience. Formerly certified in Comptia A+ and Adobe Dreamweaver, brings a strong foundation in technology and customer service, ready to contribute my adaptable problem-solving skills to a new opportunity."

Overview

8
8
years of professional experience

Work History

Server

La Carreta Mexican
03.2018 - Current
  • Served food and beverages promptly with focused attention to all customer needs.
  • Built healthy relationships with all customers.
  • Maintained clean and organized dining areas to uphold restaurant cleanliness standards.
  • Accurately Explained menu items and suggested appropriate options for food allergy concerns.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Service Crew Member

Taco Bell
09.2016 - 03.2018
  • Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
  • Calculated totals, processed payments and issued receipts.
  • Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

Associate of Science - Computer Science

Baton Rouge Community College
Baton Rouge, LA
05.2025

High School Diploma -

Walker High School
Walker, LA
05.2018

Skills

  • Order Management
  • Guest Engagement
  • Sales
  • Performance Improvement
  • Relationship Management
  • Cash Handling

Timeline

Server

La Carreta Mexican
03.2018 - Current

Service Crew Member

Taco Bell
09.2016 - 03.2018

Associate of Science - Computer Science

Baton Rouge Community College

High School Diploma -

Walker High School

Similar Profiles

CREATE PROFILE
Shelby Smith