Shelby Tillman
Litchfield,MN
Summary
Highly adaptable, positive team-player, thrives in diverse environments and always strives to improve and grow, personally and professionally.
Overview
11
11
years of professional experience
Work History
Department Manager
BERK Packaging Solutions
Litchfield, MN
06.2022 - Current
- Train peers on proper job procedures, supervise production, and ensure quality assurance
- Lead operational improvements resulting in enhanced workflow efficiency and reduced turnaround times
- Complete paperwork to track progress and accountability, maintaining accuracy while multitasking various jobs and coordinating moving parts
- Follow procedures to set up, complete, and properly tear down job stations on a weekly basis
- Navigate errors promptly as they arise, such as packaging mistakes, wrong parts, and missing items, with composure and accountability
Cook/Cashier
Lake Region Coop
Cokato, MN
12.2020 - 05.2022
- Provided positive and effective customer service to a diverse customer base
- Managed product inventory and delivery check-ins on a weekly basis.
- Maintained high standards of food safety and sanitation practices.
- Displayed resilience and adaptability in a fast-paced dynamic environment.
Camp Counselor/Groomer
Happy Days Doggie Camp
Rockford, MN
03.2019 - 04.2021
- Supervised playtime in small and large group environments
- Created a safe and healthy space for dogs to interact
- Cleaned and maintained animal living spaces to a high standard of sanitization
- Grooming dogs of all sizes and hair types and performing nail trims
- Performed other daily tasks such as feeding meals, administering medicines, cleaning messes, and washing dishes
Kitchen Assistant/Cashier/Server
Lucky Kitchen
Cokato, MN
10.2017 - 06.2020
- Streamlined ordering processes using POS systems, improving accuracy and speed of service
- Supported kitchen staff with various tasks, such as food prep, order packing, and restocking supplies, ensuring smooth daily operations
- Collaborated with kitchen staff to maintain smooth operation during peak hours
- Trained new employees on menu items, service standards, and operational procedures
- Developed strong relationships with regular customers to foster loyalty and repeat business
- Facilitated clear and effective communication with management, overcoming challenging language barriers
CareTaker
Private Nanny
Cokato
08.2015 - 04.2020
- Provided personal care in a family setting where multitasking was a constant necessity
- Relevant skills include planning and arranging activities, delegating responsibilities, managing conflict
Education
High School Diploma -
Homeschool
Cokato, MN06.2017
Skills
- Attention to detail
- Team Building
- Problem Solving
- Task delegation
- Decision-making
- Creative thinking
- Training and supervising
- Production management
Timeline
Department Manager
BERK Packaging Solutions
06.2022 - Current
Cook/Cashier
Lake Region Coop
12.2020 - 05.2022
Camp Counselor/Groomer
Happy Days Doggie Camp
03.2019 - 04.2021
Kitchen Assistant/Cashier/Server
Lucky Kitchen
10.2017 - 06.2020
CareTaker
Private Nanny
08.2015 - 04.2020
High School Diploma -
Homeschool