Shelbylynn Bolton
Freeport,Illinois
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
7
7
years of professional experience
Work History
Cashier
KFC
Freeport, IL
06.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Fry Cook
Logans Sports Bar & Grill
Freeport, IL
04.2023 - 06.2023
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Communicated closely with servers to fully understand special orders for customers.
- Contributed to a positive team environment, collaborating with fellow cooks and staff members.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
- Marinated food items according to provided instructions and recipes.
- Supported the overall efficiency of the kitchen by assisting other cooks when needed during busy periods.
Waitress Trainee
Village Inn Pancake House
Goodyear, AZ
05.2022 - 07.2022
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
Manager of Operations
A Breakaway Cleaning
Fernley, NV
01.2017 - 09.2017
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Trained new staff members on proper cleaning techniques, ensuring consistent quality across all projects.
- Conducted regular inspections of cleaned properties to maintain high standards and address any issues promptly.
- Enhanced client satisfaction by meticulously cleaning and maintaining residential and commercial properties.
- Optimized performance through regular monitoring of employee performance metrics, implementing necessary improvements based on feedback.
- Collaborated with team members to complete large-scale projects within tight deadlines while maintaining exceptional quality.
- Cultivated strong professional relationships with clients by communicating clearly about their needs and preferences regarding cleaning services.
- Fostered a positive work environment among team members, leading to increased morale and productivity.
- Developed customized cleaning plans for clients with specific requirements or preferences.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Dusted picture frames and wall hangings with cloth.
- Verified cleanliness and organization of storage areas and carts.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Food Preparation Worker
Yvonnes Hot Dogs
Fernley, NV
03.2017 - 07.2017
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Organized and re-stocked various stations and self-service items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Handled high-pressure situations calmly and professionally during peak hours of operation.
- Supported the kitchen staff in maintaining a high level of cleanliness, ensuring compliance with all food safety regulations.
- Guaranteed customer satisfaction by quickly delivering orders.
- Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Utilized organizational skills to maintain an orderly pantry system, simplifying ingredient retrieval during busy shifts.
Education
High School Diploma -
Highland Community
Freeport05-2025
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Merchandise restocking
- Attention to detail
- Flexible schedule
- Taking and preparing orders
- Physical stamina
- Multitasking and organization
- Creative designing
- Cleanliness standards
- Table bussing
- Tableside etiquette
- Table setting
- Guest seating
- Cleaning protocols
- Kennel disinfection
- Animal handling
- Critical thinking
- Microsoft office
Timeline
Cashier
KFC
06.2023 - 09.2023
Fry Cook
Logans Sports Bar & Grill
04.2023 - 06.2023
Waitress Trainee
Village Inn Pancake House
05.2022 - 07.2022
Food Preparation Worker
Yvonnes Hot Dogs
03.2017 - 07.2017
Manager of Operations
A Breakaway Cleaning
01.2017 - 09.2017
High School Diploma -
Highland Community