Shelley Ellis

• Managed community social media platforms, increasing online presence and promoting local initiatives effectively.
• Developed and implemented communication strategies to streamline information sharing with residents and board members.
• Managed 11 communities, working with board members daily, and weekly while building that professional yet personal relationship.
• Assisted in resolving resident inquiries and concerns to maintain satisfaction and promote a sense of community.
• Effectively built board packets, meeting agenda, posting meetings for the communities.
• Running board meetings, taking minutes, following up while implementing decisions from the board members.
• Collaborated with vendors for maintenance services, ensuring timely responses to property needs and improving overall quality.
• Conducted regular inspections of community facilities, identifying areas for improvement and recommending maintenance actions.
• Facilitated meetings between homeowners' associations and management teams to align goals and address community issues strategically.
• Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
• Monitored community activities and maintained compliance with relevant laws, regulations and codes.
• Created newsletters to keep community members informed about upcoming events, initiatives, and achievements.

• Managed community social media platforms, increasing online presence and promoting local initiatives effectively.
• Assisted in resolving resident inquiries and concerns to maintain satisfaction and promote a sense of community.
• Trained new staff on community policies, operational procedures, and best practices for resident interaction and support.
• Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
• Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
• Conducted regular inspections to identify needed improvements and maintain the highest standards.
• Monitored community activities and maintained compliance with relevant laws, regulations and codes.
• Worked with vendors to complete timely repairs and enhancements.
• Evaluated property conditions and recommended improvements.
• Created newsletters to keep community members informed about upcoming events, initiatives, and achievements.
• Evaluated community feedback, making data-driven decisions to the board of directors.
• Continuously monitored law changes, educating myself. Obtained my CAAM certification in 2021.
• Kept properties in compliance with local, state, and federal regulations.
• Collaborated with vendors for maintenance services, ensuring timely responses to property needs and improving overall quality.

• Delivered high-quality patient care in fast-paced emergency department environment.
• Administered medications and monitored patient responses to treatments effectively.
• Collaborated with interdisciplinary teams to develop effective patient treatment plans.
• Trained and mentored new nursing staff on best practices and protocols.
• Implemented strategies to enhance workflow efficiency within emergency care processes.
• Conducted thorough assessments to ensure timely interventions for critically ill patients.
• Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Delivered important IV and venous medications to control symptoms and provide effective treatments.
• Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
• Contributed to the creation of a positive work culture within the Emergency Department by actively participating in team-building activities, offering constructive feedback, celebrating successes, and fostering a sense of camaraderie among colleagues.
• Ensured patient safety and reduced incidents of infection with strict adherence to hygiene protocols.
• Reduced stress and anxiety for patients and families by offering compassionate care and support.
• The only reason I left and did not continue working and practicing was due to:

myself diagnosis with cancer, undergoing surgery and treatments

• Father diagnosis with lung cancer, watching him go through surgeries, and multiple treatments. I chose to leave, I just couldn't work in this area.