Shelli Railey
Ketchikan,AK
Summary
Results-oriented retail professional with 25 years of experience in meat department operations. Advanced from Meat Cutter to Store Director, consistently surpassing sales and customer service goals. Demonstrated expertise in customer relations, employee management, and financial oversight, driving operational excellence and team performance.
Overview
26
26
years of professional experience
Work History
Store Director
Safeway
Ketchikan, Alaska
01.2000 - 12.2025
- Increased store revenues by cultivating new customers, providing superior service, and applying pricing strategies and up-selling techniques.
- Led daily store operations and ensured compliance with company policies.
- Collaborated with department managers to enhance product placement and promotions, driving sales and customer engagement.
- Resolved customer complaints promptly, ensuring satisfaction and reinforcing corporate values.
- Fostered collaborative team environments, increasing employee morale and enhancing overall productivity.
- Hired, trained, and supervised store personnel including cashiers, stockers, department managers, and assistant directors.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Conducted regular audits to maintain store standards and cleanliness.
Education
High School Diploma -
Ketchikan High School
Ketchikan05-1985
Skills
- Store operations
- Inventory management
- Sales forecasting
- Visual merchandising
- Customer relationship management
- Staff recruitment
- Operational efficiency
Timeline
Store Director
Safeway
01.2000 - 12.2025
High School Diploma -
Ketchikan High School