Shellie Truitt Ramey
Jacksonville, FL,FL
Summary
-Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
- Focused and reliable server bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
-Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Server
Cross Creek Steakhouse
07.2019 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cashier, Server
Jacksonville Crab Shack
11.2018 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Dunkin' Donuts
05.2018 - 09.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Middleburg High School
Middleburg, FLSkills
- Price Memorization
- Food and Beverage Pairings
- High-Volume Dining
- Special Dietary Requirements
- To-Go Order Preparation
- Dining Customer Service
- Dining Area Maintenance
- Seating Assignment Preparation
- Sales Expertise
- Food Preparation and Safety
- Menu Memorization
- Age Verification
Timeline
Server
Cross Creek Steakhouse
07.2019 - 07.2023
Cashier, Server
Jacksonville Crab Shack
11.2018 - 05.2019
Cashier
Dunkin' Donuts
05.2018 - 09.2018
High School Diploma -
Middleburg High School
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