Shelly Gay
Trenton
Summary
Results-driven receptionist known for strong administrative support and attention to detail. Expertise in managing appointments and facilitating communication between medical staff and patients, aimed at optimizing office efficiency and enhancing customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Brooks Rehabilitation
Gainesville
10.2022 - Current
- Managed multi-line phone system, routing calls efficiently.
- Scheduled appointments using electronic health record systems.
- Assisted in administrative tasks, including filing and data entry.
- Coordinated with medical staff to ensure smooth office operations.
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Responded to inquiries regarding services and patient information.
Education
GED -
Chiefland High School
Chiefland, FLSkills
- Multi-line phone management
- Electronic health records
- Appointment scheduling
- Administrative support
- Customer service
- Office coordination
Certification
CNA 158874
Timeline
Receptionist
Brooks Rehabilitation
10.2022 - Current
GED -
Chiefland High School