Shelton Dobbins
Atlanta,GA
Summary
Proven Travel Agent at InteleTravel, adept in itinerary planning and relationship management, enhanced client satisfaction through customized travel solutions. Leveraged travel industry expertise and geography knowledge to navigate high-volume environments, achieving positive outcomes. Excelled as a Flight Attendant at Skywest Airlines, ensuring safety and superior service, leading to commendable passenger feedback.
Overview
7
7
years of professional experience
Work History
Travel Agent
InteleTravel
Atlanta, CA
03.2017 - Current
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Flight Attendant
Skywest Airlines
Atlanta, CA
08.2018 - 02.2024
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Education
High School Diploma -
Cornerstone Christian School
Townsend,Ga04.2013
Skills
- Itinerary Planning
- Travel industry expertise
- High volume environments
- Geography Knowledge
- Relationship Management
Timeline
Flight Attendant
Skywest Airlines
08.2018 - 02.2024
Travel Agent
InteleTravel
03.2017 - Current
High School Diploma -
Cornerstone Christian School