Shenel Fosuah-Asamoah
Springfield,MA
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Bear Mountain Healthcare
Springfield, MA
06.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Cashier
Home Depot
West Springfield, MA
04.2022 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Supervised checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Intern
Springfield Police Department
Springfield, MA
12.2021 - 05.2022
- Shadow Officers of various departments and ranks
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Summer Camp Counselor
Camp Nonotuck
Easthampton, MA
06.2021 - 08.2021
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
- Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
Youth Development Professional and Health Care Coordinator
Boys and Girls Club Family Center
Springfield, MA
06.2020 - 09.2020
- Worked with other staff to supervise children, helped create lesson plans and activities
- Keep digital logs of all temperatures of staff and children everyday
- Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members
Junior Staff in Training
Boys and Girls Club Family Center
Springfield, MA
07.2019 - 08.2019
- Worked with other teens and senior staff to supervise children
- Prepared for job experience and learned proper job etiquette.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Bachelor of Science - Science: Biological Sciences/Healthcare Profession
Penn State University
University Park, PA05.2026
Skills
- Scheduling
- Data Entry
- Activity Planning
- Child Supervision
- Customer Assistance
- Cash Register Operation
- Cash Handling
Certification
- EMT - Certified National & Pennsylvania Emergency Medical Technician
- CPR/AED ceritfied
Timeline
Receptionist
Bear Mountain Healthcare
06.2023 - Current
Cashier
Home Depot
04.2022 - 08.2022
Intern
Springfield Police Department
12.2021 - 05.2022
Summer Camp Counselor
Camp Nonotuck
06.2021 - 08.2021
Youth Development Professional and Health Care Coordinator
Boys and Girls Club Family Center
06.2020 - 09.2020
Junior Staff in Training
Boys and Girls Club Family Center
07.2019 - 08.2019
Bachelor of Science - Science: Biological Sciences/Healthcare Profession
Penn State University