Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shenel Fosuah-Asamoah

Springfield,MA

Summary

Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Bear Mountain Healthcare
06.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Cashier

Home Depot
04.2022 - 08.2022


  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Supervised checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Intern

Springfield Police Department
12.2021 - 05.2022
  • Shadow Officers of various departments and ranks
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Summer Camp Counselor

Camp Nonotuck
06.2021 - 08.2021


  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
  • Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
  • Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.

Youth Development Professional and Health Care Coordinator

Boys and Girls Club Family Center
06.2020 - 09.2020
  • Worked with other staff to supervise children, helped create lesson plans and activities
  • Keep digital logs of all temperatures of staff and children everyday
  • Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members

Junior Staff in Training

Boys and Girls Club Family Center
07.2019 - 08.2019
  • Worked with other teens and senior staff to supervise children
  • Prepared for job experience and learned proper job etiquette.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

Bachelor of Science - Science: Biological Sciences/Healthcare Profession

Penn State University
University Park, PA
05.2026

Skills

  • Scheduling
  • Data Entry
  • Activity Planning
  • Child Supervision
  • Customer Assistance
  • Cash Register Operation
  • Cash Handling

Certification

  • EMT - Certified National & Pennsylvania Emergency Medical Technician
  • CPR/AED ceritfied

Timeline

Receptionist

Bear Mountain Healthcare
06.2023 - Current

Cashier

Home Depot
04.2022 - 08.2022

Intern

Springfield Police Department
12.2021 - 05.2022

Summer Camp Counselor

Camp Nonotuck
06.2021 - 08.2021

Youth Development Professional and Health Care Coordinator

Boys and Girls Club Family Center
06.2020 - 09.2020

Junior Staff in Training

Boys and Girls Club Family Center
07.2019 - 08.2019

Bachelor of Science - Science: Biological Sciences/Healthcare Profession

Penn State University

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Shenel Fosuah-Asamoah