Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheree Mueller

Honolulu,HI

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.


Current Serve Safe Certification for food handler.

Overview

22
22
years of professional experience

Work History

Server

Charley's Restaurant & Saloon
03.2016 - 02.2020


  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Increased sales significantly by upselling higher-end products to customers.

Banquet Server

HI Employment
01.2013 - 03.2015
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
  • Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
  • Carried out professional service, retaining polite and friendly approach at all times.

Server

Hofbrauhaus Las Vegas
01.2008 - 01.2010
  • Cultivated warm relationships with regular customers.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Answered customers' questions, recommended items, and recorded order information.
  • Checked guests' identification before serving alcoholic beverages.

Server

IHOP
09.1997 - 12.2005
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported needs of wait staff who attended to specific needs of countless customers daily for busy restaurant with social relevancy and intentionality.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Education

High School Diploma -

Huntington Beach High School
Huntington Beach, CA
05.1991

Skills

  • Hospitality service expertise
  • Menu presentation
  • Food Safety Standards
  • High-volume dining

Timeline

Server

Charley's Restaurant & Saloon
03.2016 - 02.2020

Banquet Server

HI Employment
01.2013 - 03.2015

Server

Hofbrauhaus Las Vegas
01.2008 - 01.2010

Server

IHOP
09.1997 - 12.2005

High School Diploma -

Huntington Beach High School

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Sheree Mueller