Sheridan Utley
Lake Saint Louis,MO
Summary
Passionate and experienced coach, teacher, and instructor with a background in providing expert customer service in the service industry. Seeking to leverage skills in child development, customer interaction, and nurturing environment creation to further my career while pursuing academic and athletic excellence.
Overview
1
1
year of professional experience
Work History
Crew Member
Culver's Restaurant
12.2023 - Current
- Reconcile receipt totals, cash and credit payments to address shortages.
- Load food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Work front counter, drive-thru and other areas.
- Improve customer satisfaction by providing friendly and efficient service at the register.
- Provide excellent customer service by greeting customers and meeting quality expectations.
- Escalate problems or complaints to relevant supervisor or manager for resolution.
- Accurately operate cash register to process customer payments.
- Promote a positive work environment through effective communication and teamwork among staff members.
- Assist in reducing wait times by efficiently managing customer queues during peak hours.
Gymnastics Coach
Stacey's Gymnastics
09.2022 - 11.2023
- Promoted a positive and inclusive atmosphere where all students felt encouraged and supported
- Set up and maintained equipment, ensuring it is safe and in good working condition
- Created a fun and nurturing environment for young children at all ages starting as early as 2 years old.
- Taught basic gymnastics skills, focused on coordination and building confidence
- Organized special activities and events to enhance the learning experience
- Developed lesson plans and created a structured and safe learning environment
- Provided individualized instruction and feedback to help students improve their skills
- Ensured the safety of all participants by enforcing proper technique and spotting when necessary
- Monitored and assessed student progress and provided regular updates to parents or guardians.
- Followed and enforced gym rules and safety guidelines to prevent accidents or injuries
Education
High School Diploma -
Timberland High School
Wentzville, MO06.2024
Skills
- Customer Service
- Payment Processing
- Cash Drawer Management
- Managing Orders and Deliveries
- Assertiveness
- Team Leadership
- Resilience and persistence
- Meal Preparation
Accomplishments
- Varsity Track and Field - 4 years
- Varsity Track and Field Team Captain
- 2023 All State in 4x200
Timeline
Crew Member
Culver's Restaurant
12.2023 - Current
Gymnastics Coach
Stacey's Gymnastics
09.2022 - 11.2023
High School Diploma -
Timberland High School
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