Sherise Phillips
Las Vegas,NV
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
12
12
years of professional experience
Work History
Account Executive
School Specialty
07.2019 - 01.2024
- Drove revenue by increasing School Specialty market share and penetration within assigned territory.
- Worked primarily via the telephone with a sales hunter mentality, generating new business, as well as maintaining re-order business
- Provided consultative and collaborative approach to understand customer environment and competitive forces to consistently execute on the strategy and exceed customer expectations.
- Utilized an outbound sales process including, needs-based consultative selling to aid customers in achieving business goals with the use of School Specialty products
- Developed multi-level relationships with accounts to promote, market, and sell School Specialty brands and technology to existing and potential customers within assigned territory
- Used SalesForce.com to manage book of business in assigned territory; activities include updating account and contact data, pipeline management, account planning and intelligence information on accounts
- Drive and create a positive, collaborative environment by developing a deep customer understanding of needs and leveraging internal departments to maximize revenue opportunities
- Partnered with Category Sales, Subject Matter Experts (SME), and Merchandising to understand new or additional product offerings and services where applicable
- Responded to customer inquiries in a timely manner and follow-up on all sales leads
- Drove continued growth; moved customers to our online order-entry platform.
- Worked directly with customers to assess, describe solutions, define products, and create quotes
- Displayed consistency in word and action – model high standards of ethics
- Remained optimistic and persistent
- Supported and follow all company safety policies and procedures
- Performed other duties as assigned
- Leveraged Tableau to gain insights into territory planning
Account Executive
Exemplis
03.2012 - 07.2019
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Set up new accounts, established customer credit, and set up payment methods.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Used Salesforce to build and maintain customer accounts.
Education
High School Diploma -
Savanna High School
Anaheim, CA06.2011
Skills
B2B Sales
Saas
Strategic selling
CRM software expertise
Sales expertise
Operations
Data Analysis
Business Development
Territory Management
Pipeline Management
Timeline
Account Executive
School Specialty
07.2019 - 01.2024
Account Executive
Exemplis
03.2012 - 07.2019
High School Diploma -
Savanna High School
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