KEVIN SCOPP
Pewaukee,WI
Summary
Accomplished Parts Specialist with a proven track record at Napleton Toyota Of Brookfield, enhancing productivity by efficiently issuing parts and resolving customer inquiries. Skilled in technical knowledge and exceptional customer service, demonstrated through seamless warehouse operations and a commitment to exceeding expectations.
Overview
17
17
years of professional experience
Work History
Parts Specialist
Napleton Toyota Of Brookfield
06.2015 - 06.2024
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Parts Specialist
Don Jacobs Toyota
08.2007 - 06.2015
Education
High School Diploma -
Waukesha South High School
Waukesha, WI06.1982
Skills
- Technical knowledge
- Warehouse Operations
- Shipping and receiving
- Returns processing
Timeline
Parts Specialist
Napleton Toyota Of Brookfield
06.2015 - 06.2024
Parts Specialist
Don Jacobs Toyota
08.2007 - 06.2015
High School Diploma -
Waukesha South High School
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