Shiela VanWhy
Easton
Summary
Adept Medical Assistant with proven expertise in patient-focused care and medical office administration, honed at Lehigh Valley Physician Hospital Organization. Skilled in healthcare software and maintaining confidentiality, I excel in streamlining operations and enhancing patient satisfaction. Demonstrated leadership in team management, ensuring high standards of care and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Lehigh Valley Physician Hospital Organization
Bethlehem
04.2023 - Current
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Cleaned and maintained medical equipment following procedures and standards.
- Educated patients about medications, procedures and physician's instructions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Processed orders for medical supplies and lab equipment.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Inspected equipment to ensure proper working order prior to use on patients.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Documented notes during patient visits.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Collected samples from patients for laboratory testing purposes.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Medical Assistant
Specialty Physician Associates
Bethlehem
09.2022 - 03.2023
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Cleaned and maintained medical equipment following procedures and standards.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Documented notes during patient visits.
Stocker
Boscov's
Easton
05.2021 - 08.2022
- Greeted customers and retrieved requested products to drive satisfaction.
- Coordinated with management to identify and resolve inventory discrepancies.
- Arranged merchandise in an attractive manner to promote sales.
- Replenished items to maintain stock availability.
- Lifted materials of varied weights on regular basis.
- Stocked shelves with newly arrived products.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Stamped price tags on merchandise, referring to official price lists.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Maintained a neat, clean and orderly warehouse environment at all times.
Education
Some College (No Degree) - Medical Assitant
Lincoln Technical Institute
Allentown, PASkills
- Check-in coordination
- Medical office administration
- Phlebotomy
- Patient-focused care
- Intake control
- Team management and supervision
- Maintaining confidentiality
- Vital sign monitors
- Fluent in [languages]
- Healthcare software proficiency
Certification
- Registered Medical Assistant
Accomplishments
- Dean's lister
Timeline
Medical Assistant
Lehigh Valley Physician Hospital Organization
04.2023 - Current
Medical Assistant
Specialty Physician Associates
09.2022 - 03.2023
Stocker
Boscov's
05.2021 - 08.2022
Some College (No Degree) - Medical Assitant
Lincoln Technical Institute
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