Shirley Williams
Washington DC,District of Columbia
Summary
Highly dedicated security officer with 5 years of experience who has a proven track record of maintaining an alert and cautious, yet polite and respectful, demeanor in dealing with the general public.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
Dental Dreams
Washington, United States
10.2022 - Current
- Greets patients in the facilities and over the phone
- Assists doctors, nurses, and patients
- Schedules doctors' appointments for patients
- Performs clerical and administrative tasks
- Prepares medical files
- Maintains and keeps patient information confidential
Visual Security Officer
Macy's
Washington, United States
07.2020 - 09.2022
- Manage traffic flow, issue citations, and assist with accident investigations to ensure safety within the designated area
- Mediate disputes, handle conflicts, and maintain a calm and professional demeanor in challenging situations
- Document incidents, investigations, and daily activities accurately and comprehensively, adhering to organizational standards
- Coordinate and collaborate with local law enforcement agencies, emergency services, and other stakeholders to ensure a unified and effective approach to security and safety
- Participate in ongoing training programs, workshops, and skill development to enhance knowledge and effectiveness in law enforcement duties
Special Police Officer
Colorado Security Inc
Washington, United States
02.2016 - 05.2020
- Enforce laws, regulations, and established protocols within the designated jurisdiction
- Conduct routine patrols, monitor surveillance systems, and respond to alarms or suspicious activities to prevent criminal incidents
- Respond swiftly and effectively to emergencies, accidents, or incidents, taking appropriate action to safeguard lives and property
- Engage in proactive measures to deter criminal activity, such as community outreach, educational programs, and crime prevention initiatives
- Conduct preliminary investigations into incidents, gather evidence, interview witnesses, and collaborate with local law enforcement agencies as required
Special Police Officer
B&W Security
Baltimore, United States
06.2015 - 01.2017
- Assigned 5 security officers to various projects, all of which required a high level of technical expertise
- Researched and implemented new security measures to prevent data leaks
- Assessed the effectiveness of security training sessions using video recordings to ensure compliance with industry standards
- Conducted at least one security awareness presentation to client employees weekly
- Drafted and presented quarterly security reports to management
- Responded to the needs of clients through increased consulting and risk mitigation services
Education
Special Police Officer - Baton, Handcuffing, OC Spray Certificate
Archangel Armed Security Training
District Heights, MD04.2024
Medical Assistant -
Career Technical Institute
Washington DC, District of Columbia10.2022
High School Diploma -
South Bristol
Bristol, Pennsylvania06.2012
Skills
- Communication Skills
- Writing Skills
- Driving
- Computer Skills
- Customer Service
- Time Management
Timeline
Medical Receptionist
Dental Dreams
10.2022 - Current
Visual Security Officer
Macy's
07.2020 - 09.2022
Special Police Officer
Colorado Security Inc
02.2016 - 05.2020
Special Police Officer
B&W Security
06.2015 - 01.2017
Special Police Officer - Baton, Handcuffing, OC Spray Certificate
Archangel Armed Security Training
Medical Assistant -
Career Technical Institute
High School Diploma -
South Bristol
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