Shirley M. Eliza Orellana
Camas,WA
Summary
Seasoned driver with a proven track record at Allied Logistics Worldwide, showcasing exceptional customer service and punctuality. Leveraged GPS technology to enhance route efficiency, significantly improving on-time delivery rates. Holds a Category 8 type 3 driver's license, underpinned by strong interpersonal skills and a commitment to safety and reliability.
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
Diligent driver with proven track record in efficient and safe transportation. Expertise in route planning and vehicle maintenance, ensuring punctuality and reliability. Demonstrated problem-solving skills and strong attention to detail, enhancing overall service quality.
Overview
5
5
years of professional experience
Work History
Driver
Allied Logistics Worldwide
03.2024 - Current
- Completed accurate documentation of each delivery, maintaining organized records for reference purposes.
- Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
- Operated various types of vehicles skillfully, adapting to different sizes and weight capacities as required per route assignments.
- Built strong relationships with customers, resulting in repeat business and positive feedback.
- Collaborated with dispatchers to resolve any delivery issues or discrepancies promptly.
- Loaded and unloaded trucks efficiently, minimizing potential for damaged goods during transport.
- Increased overall productivity by implementing effective time management strategies while on the road.
- Assisted in training new drivers, sharing best practices for successful deliveries and customer service.
- Contributed to team success by assisting fellow drivers when needed or requested by supervisors.
- Ensured compliance with company policies and procedures during all delivery tasks.
- Reduced fuel costs through careful route planning and efficient driving techniques.
- Improved customer satisfaction by consistently delivering orders on time and accurately.
- Maintained a clean driving record, ensuring safe and responsible driving practices.
- Enhanced route efficiency by regularly reviewing and optimizing delivery schedules.
- Coordinated with warehouse staff to ensure correct order fulfillment before departing on scheduled routes.
- Provided exceptional customer service by addressing questions or concerns professionally and courteously.
- Streamlined communication between dispatchers and drivers through the use of GPS technology for real-time updates on route progressions.
- Demonstrated adaptability by adjusting routes based on traffic conditions or unexpected delays for timely deliveries.
- Managed inventory levels on the truck, restocking as needed to fulfill customer orders.
- Inspected and loaded delivery trucks and picked up customer returns.
- Received, counted and inspected inventory for delivery.
- Logged mileage, stops, orders and carton counts for each route.
- Maintained records of mileage, oil, gas and expenses for reimbursements.
- Completed daily pre- and post-trip vehicle inspections.
- Operated delivery vehicles safely and efficiently.
- Communicated regularly with dispatcher for delivery route details and changes.
Traffic Assistant
Allied Logistics Worldwide
08.2024 - 09.2024
- Streamlined data collection processes to analyze crucial traffic information effectively.
- Improved traffic flow by implementing and monitoring efficient routing plans.
- Enhanced communication with transportation agencies for better coordination of traffic operations.
- Conducted regular field inspections of construction sites to ensure compliance with approved traffic control plans.
- Generated detailed reports on daily traffic patterns, identifying areas for improvement.
- Maintained a record of all work orders and completed tasks, facilitating easy access to project details for future reference.
- Established strong working relationships with key stakeholders from various departments involved in city planning and infrastructure projects.
- Assisted law enforcement in coordinating emergency response efforts during incidents affecting major roadways.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Driver
Islandwide
03.2022 - 12.2023
- Completed accurate documentation of each delivery, maintaining organized records for reference purposes.
- Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
- Distribute, deliver and collect correspondence to recipients at the addresses listed on the shipments.
- Carry out the reception and settlement, payment and collection at homes, of the products that are established as such.
Driver
Pepboys Parts And Auto
12.2019 - 10.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivery and collection of car parts to commercial mechanics workshops.
- Provide customers with knowledge of new offers available for their benefit.
- Receive and process payment transactions.
Education
High School Diploma -
JUAN MAUNEZ PIMENTEL HIGH SCHOOL
Naguabo, PR05-2011
Skills
- Customer service
- Punctual and reliable
- City and non-city driving
- Punctuality
- Category 8 type 3 driver's license
- Certification by the Bureau of Transportation and other Public Services
- Commercial driving
- Interpersonal relationships, excellent customer service, dynamic
- Knowledge of car parts
- Extensive knowledge of gas station systems
- Knowledge of computers, keyboard and cash register, programs (Word, Power Point, Excel)
Timeline
Traffic Assistant
Allied Logistics Worldwide
08.2024 - 09.2024
Driver
Allied Logistics Worldwide
03.2024 - Current
Driver
Islandwide
03.2022 - 12.2023
Driver
Pepboys Parts And Auto
12.2019 - 10.2020
High School Diploma -
JUAN MAUNEZ PIMENTEL HIGH SCHOOL
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