SHIVANI RAGHUBAR
New York,USA
Summary
Senior operations leader with over 16 years of experience in property management, corporate operations, payroll, and office administration. Expertise in managing large real estate portfolios and cross-functional teams, with a focus on process optimization to enhance efficiency and compliance. Proficient in financial reporting, vendor negotiation, and project management in dynamic environments. Strong analytical skills and resource maximization capabilities drive successful outcomes in challenging situations.
Overview
19
19
years of professional experience
Work History
Director of Operations
Halstead Management Company, LLC
New York, NY
01.2024 - 06.2025
- Lead day-to-day operational strategy for residential property management portfolio, ensuring alignment across property management, accounting, compliance, and executive leadership
- Oversee process improvement initiatives to streamline workflows, enhance reporting accuracy, and improve internal controls
- Manage vendor relationships, contract negotiations, and service delivery across multiple buildings and service providers
- Support executive leadership with operational reporting, budgeting coordination, and performance tracking
Office Manager
New Heights Youth, Inc.
Brooklyn, NY
10.2022 - 01.2024
- Managed daily office operations and maintained efficient workflow.
- Oversaw inventory management and supply orders for office needs.
- Developed and implemented office policies to improve efficiency.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Organized company events including holiday parties, team building activities
Transition & Office Manager
Century Management Services, Inc.
New York, NY
01.2021 - 07.2022
- Supported executive leadership team and Board of Directors through high-level calendar management, reporting, and communication
- Prepared monthly dashboards, invoices, and reimbursement reports supporting CEO-level billing and financial oversight
- Led onboarding and offboarding processes for 85 employees, including technology setup, access control, and benefits coordination
- Managed office operations including mail distribution, shipping accounts, space planning, and supply inventory
- Negotiated and managed vendor contracts totaling $300K, ensuring compliance and cost efficiency
- Oversaw technology infrastructure including conference room systems, office phones, laptops, and website updates
- Coordinated onboarding and offboarding of property management clients across rental, co-op, and condominium portfolios
- Managed large-scale portfolio transitions, facilitating the transfer of a 10,000-unit portfolio valued in excess of $2.5M
Property Manager
Century Management Services, Inc.
New York, NY
08.2012 - 12.2020
- Managed a 500-unit mixed-use portfolio including rentals, co-ops, condominiums, and 50,000 sq. ft. of Class A commercial space
- Oversaw P&L statements totaling $20M across 10 properties, reporting directly to ownership and Boards
- Produced financial and operational reports, reducing reporting errors by 20% through improved controls
- Project-managed 22 capital improvement projects totaling over $15M, ensuring compliance with NYC building codes
- Developed and managed annual maintenance and repair budgets of $450K, balancing cost control with building needs
Security Coordinator
The Doe Fund, Inc.
Brooklyn, NY
01.2010 - 03.2012
- Coordinated daily scheduling for 500 contract personnel, ensuring accurate site coverage and time tracking
- Supported Director of Security & Facilities with calendar management and event coordination
- Generated payroll for 50 temporary staff and maintained attendance and PTO records
- Maintained security records and served as liaison with NYPD, community organizations, and vendors
- Produced monthly reconciliation reports to support grant and contract compliance
Payroll Administrator
ABM / OneSource Inc.
New York, NY
07.2006 - 12.2009
- Administered payroll for 5,000+ employees across NY and NJ
- Processed multi-client payroll accounts, including garnishments, employment verification, and audits
- Served as primary liaison between payroll and accounting to ensure billing accuracy
- Delivered daily employee support related to payroll deductions, reimbursements, and compliance
HR Assistant
SEIU Local 32BJ
New York, NY
01.2006 - 06.2006
- Processed weekly multi-state payroll for 500 employees using ADP
- Maintained personnel records and PTO tracking for 35 departments
- Administered benefits including medical, dental, life, disability, and 401(k) plans
- Resolved employee inquiries related to HR, payroll, and employment law
Education
Bachelor of Arts - Government & Politics
St. John’s University
Jamaica, NYSkills
- Operations and office management
- Property management
- Financial reporting and budgeting
- Vendor and contract management
- Payroll administration
- Project management
- Team leadership
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Compliance oversight
- Strategic planning and execution
- Staff management
Timeline
Director of Operations
Halstead Management Company, LLC
01.2024 - 06.2025
Office Manager
New Heights Youth, Inc.
10.2022 - 01.2024
Transition & Office Manager
Century Management Services, Inc.
01.2021 - 07.2022
Property Manager
Century Management Services, Inc.
08.2012 - 12.2020
Security Coordinator
The Doe Fund, Inc.
01.2010 - 03.2012
Payroll Administrator
ABM / OneSource Inc.
07.2006 - 12.2009
HR Assistant
SEIU Local 32BJ
01.2006 - 06.2006
Bachelor of Arts - Government & Politics
St. John’s University