Shkyla Moore
Jacksonville,FL
Summary
Dedicated professional adept at providing administrative and logistical support for various projects, programs and initiatives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Assistant
KW Property Management
Jacksonville, FL
01.2024 - Current
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Concierge
KW Property Management
Jacksonville, FL
03.2022 - 02.2024
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
Receptionist
Marble Waters Hotel & Suites
Jacksonville, FL
09.2021 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Bachelor of Science -
University of North Florida
Jacksonville, FL 08.2019 - 05.2023
Skills
Data Entry
Microsoft Word
Customer Service
Customer and client relations
Microsoft Office Suite
Customer Relations
Professional Communication
Internal Communications
Records Management Systems
Timeline
Administrative Assistant
KW Property Management
01.2024 - Current
Concierge
KW Property Management
03.2022 - 02.2024
Receptionist
Marble Waters Hotel & Suites
09.2021 - 02.2022
Bachelor of Science -
University of North Florida
08.2019 - 05.2023
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