Shuvon Griffin
Miami
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
1
1
Language
1
1
Certification
17
17
years of professional experience
Work History
General Manager
BurgerFi
Miami Beach
07.2019 - 02.2024
- Oversaw daily restaurant operations to ensure smooth service and quality standards.
- Managed staff schedules, optimizing labor costs and maintaining team efficiency.
- Implemented training programs to enhance employee performance and customer service skills.
Assistant Manager
BurgerFi
Miami Beach
02.2015 - 07.2019
- Assisted in managing daily operations of fast-casual restaurant.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Trained new employees on customer service and food safety protocols.
Cook/Prep Line Cook
RJ WINGS
Miami
10.2009 - 07.2011
- Prepared meals according to established recipes and food safety standards.
- Operated kitchen equipment like grills, fryers, and ovens efficiently.
- Maintained cleanliness and organization in kitchen and prep areas.
Cook
Mc Donald’s
Miami
08.2007 - 07.2008
- Operated kitchen equipment to cook, fry, and assemble menu items.
- Prepared food items following standardized recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen and food preparation areas.
Skills
- Management
- Facility Management
- Scheduling
- Quality control
- Preparation
- Presentation
Languages
English
Professional
Certification
- Servsafe
Timeline
General Manager
BurgerFi
07.2019 - 02.2024
Assistant Manager
BurgerFi
02.2015 - 07.2019
Cook/Prep Line Cook
RJ WINGS
10.2009 - 07.2011
Cook
Mc Donald’s
08.2007 - 07.2008