Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

Shwanyia Norman

Lafayette,LA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

8
8
years of professional experience

Work History

Cashier

Walmart
10.2019 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

Burger King
03.2019 - 02.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Burger King
01.2017 - 03.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Assistant Manager

Family Dollar
08.2017 - 12.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

First Assistant Manager

Popeyes
08.2012 - 04.2015
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Education

Associate of Applied Science - Care And Development of Young Children

L.E. Fletcher Technical Community College, Schriever, LA

High School Diploma -

Terrebonne High School, Houma, LA
05.1994

Skills

  • Product and Service Sales
  • Moving Merchandise
  • Identification Checks
  • Cleaning Procedures
  • Safety Awareness
  • Building End Caps
  • Verbal and Written Communication
  • Grocery Standards
  • Cleaning
  • Display Arrangements
  • Safety Methods
  • End Cap Placement
  • Order Taking
  • Cleaning and Organization
  • Cash Register Systems
  • Bagging Items
  • Food Sales and Promotion
  • Removing Trash
  • Cash Handling
  • Time Management Skills
  • Preparing Food Items
  • Childcare skills

Additional Information

Just recently finished 80 clinical childcare hours with Infants and Toddlers at Little Blessings Daycare of Lafayette.

Just recently finished 30 clinical childcare hours with Preschoolers at Little Blessings Daycare of Lafayette.

Timeline

Cashier - Walmart
10.2019 - 06.2020
Cashier - Burger King
03.2019 - 02.2020
Assistant Manager - Family Dollar
08.2017 - 12.2017
Cashier - Burger King
01.2017 - 03.2018
First Assistant Manager - Popeyes
08.2012 - 04.2015
L.E. Fletcher Technical Community College - Associate of Applied Science, Care And Development of Young Children
Terrebonne High School - High School Diploma,

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Shwanyia Norman