Overview
Work History
Education
Skills
Timeline
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Shyann Franklin

Humble,TX

Overview

2
2
years of professional experience

Work History

Cashier Team Lead

HEB Grocery Store
Kingwood, TX
02.2024 - 01.2025
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Offered customers carry-out service at completion of transaction.
  • Scanned, priced, and bagged customer groceries quickly to keep lines moving.
  • Continually evaluated processes for improvement opportunities and implemented changes accordingly.
  • Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
  • Welcomed customers, offering assistance to help find store items.

Security Officer

Securitas Security Services USA
Houston, TX
01.2023 - 02.2024
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Guarded restricted areas to prevent unauthorized entry.
  • Searched bags manually to identify prohibited items and contraband.
  • Monitored premises and recorded activity in daily officer reports.
  • Warned persons of rule infractions or violations and evicted violators from premises.

Education

High School Diploma -

Summer Creek Highschool
Houston, TX
05-2022

Associate of Applied Science - Science Education

Columbia Southern University
Orange Beach, AL

Skills

  • Inventory management
  • Cash handling
  • Process improvement
  • Conflict resolution
  • Customer service
  • Team collaboration
  • Effective communication
  • Attention to detail

Timeline

Cashier Team Lead

HEB Grocery Store
02.2024 - 01.2025

Security Officer

Securitas Security Services USA
01.2023 - 02.2024

High School Diploma -

Summer Creek Highschool

Associate of Applied Science - Science Education

Columbia Southern University

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Shyann Franklin