Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shyemah Johnson

Jersey City,NJ

Summary

Experienced security guard with a solid background in security, customer service, and concierge services. Adept at monitoring entrances, facility grounds, and closed-circuit feeds to ensure a safe and secure environment. Highly skilled in emergency response and evaluation procedures, with excellent listening and service skills. Demonstrated strong leadership abilities. Seeking a position in safety and security to contribute expertise in maintaining a secure environment.

Overview

12
12
years of professional experience

Work History

Concierge

Premier
12.2023 - Current
  • Greet residents and visitors whom enter the building
  • Sign in visitors and all food delivery
  • Log in packages

Customer Service Agent

FanDuel
08.2021 - 03.2022
  • Assisting customers through via email and via chats
  • Solving problems customers may have with their account

Dietary Aide

the fountain alaris health
06.2021 - 08.2021
  • Preparing food
  • Clean up
  • Bring food to patients

Supervisor

Burgerfi
01.2020 - 09.2020
  • Overlook employees work
  • Scheduling
  • Cashier
  • Inventory
  • Stock/ clean
  • Payroll

Concierge

US Secuirty Associates
10.2018 - 07.2019
  • Front desk answering telephones
  • Handling packages
  • Watching cameras

Security Officer

GATEWAY GROUP ONE
12.2016 - 08.2018
  • Front desk / CCTV
  • Checking identification of residents living at the complex

Activity Aide

Majestic Rehabilitation and Nursing Center
06.2016 - 05.2018
  • Planning events
  • Fitness class
  • Arts and crafts, outdoor activities

Security Officer

Securamerica Security
05.2016 - 11.2016
  • Concierge at a residential suite
  • Sitting in booth asks for identification or key to access private property

Cashier/Customer Service

the childrens place
10.2013 - 09.2014
  • Handling cash draw / customer service

Cashier/Customer Service

walmart
09.2012 - 07.2013
  • Handling cash draw / customer service

Education

High school diploma -

county prep
Jersey City, NJ
06.2012

Skills

  • Customer Service
  • Highly Adaptable
  • Strong Work Ethic
  • Effective problem solving
  • Excellent Multitasking
  • Proactive attitude

Timeline

Concierge

Premier
12.2023 - Current

Customer Service Agent

FanDuel
08.2021 - 03.2022

Dietary Aide

the fountain alaris health
06.2021 - 08.2021

Supervisor

Burgerfi
01.2020 - 09.2020

Concierge

US Secuirty Associates
10.2018 - 07.2019

Security Officer

GATEWAY GROUP ONE
12.2016 - 08.2018

Activity Aide

Majestic Rehabilitation and Nursing Center
06.2016 - 05.2018

Security Officer

Securamerica Security
05.2016 - 11.2016

Cashier/Customer Service

the childrens place
10.2013 - 09.2014

Cashier/Customer Service

walmart
09.2012 - 07.2013

High school diploma -

county prep
Shyemah Johnson