Sicily Galindo
Corpus Christi,TX
Summary
A proven leader of sales organization. Offering expertise in developing successful growth strategies and training both individual representative and team leaders in product benefits and customer service techniques. Known for creating dynamic marketing/brand strategies that engage consumers. Effectively satisfying each and every individual.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Leasing Manager
BetterWorldLLC
08.2023 - Current
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
- Managed daily and weekly marketing and leasing plans.
- Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
- Explained terms of lease and amounts to be paid to tenants.
- Increased tenant satisfaction by addressing concerns promptly and effectively resolving issues.
Assistant Property Manager
Mac Lamar Management
04.2022 - 07.2023
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
Insurance Agent
Remco Insurance Services
01.2022 - 07.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
Office Administrator
Generac Generator Supercenter
03.2021 - 01.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- City electrical permitting.
- Scheduling of electricians and technicians.
- Corpus Christi 811 requests.
- Technical support.
Education
High School Diploma -
Pettus HighSchool
500 N May St, Pettus, Tx,7841605-2016
Skills
- Resident relations
- Clerical skills
- Maintaining closing ratios
- Property management
- Operational reporting
- Social media marketing
- Property marketing
- Staff management
- Administrative leadership
- Customer service
- Reliability
- Financial budgeting and reporting
Accomplishments
Leasing Agent of the Year.
Certification
CPR Certified.
Languages
English
Native or Bilingual
Timeline
Leasing Manager
BetterWorldLLC
08.2023 - Current
Assistant Property Manager
Mac Lamar Management
04.2022 - 07.2023
Insurance Agent
Remco Insurance Services
01.2022 - 07.2023
Office Administrator
Generac Generator Supercenter
03.2021 - 01.2022
High School Diploma -
Pettus HighSchool
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