Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sidney Groves-Watson

Peoria,IL

Summary

I am a Hardworking employee with customer service, multitasking, and time management abilities. I am Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Sales Associate

Boost Moblie
Peoria, IL
05.2023 - 08.2023
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained cleanliness of store environment including floors, windows, displays.

Wait Staff Member

Buehler Retirement Home
Peoria, IL
04.2022 - 10.2022
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Managed multiple tasks simultaneously while remaining organized under pressure.
  • Delivered food items to customers at their tables in a friendly, courteous manner.
  • Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
  • Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
  • Cleared dishes between courses and after guests finished dining.

Back of House Team Member

Chick-fil-A
Peoria, IL
05.2021 - 11.2021
  • Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
  • Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
  • Ensured compliance with health and safety regulations within the kitchen environment.
  • Stocked kitchen with necessary supplies, such as food items and cleaning products.
  • Performed additional duties as requested by management team members.

Education

Associate of Arts - Criminal Justice

Illinois Central College
East Peoria, IL
05-2026

Skills

  • File Management
  • Customer Service
  • Strong Work Ethic
  • Adaptability
  • Excellent Communication
  • Remote Office Availability
  • Friendly, Positive Attitude
  • Calm Under Pressure
  • Self-Directed
  • Decision-Making

References

References available upon request.

Timeline

Sales Associate

Boost Moblie
05.2023 - 08.2023

Wait Staff Member

Buehler Retirement Home
04.2022 - 10.2022

Back of House Team Member

Chick-fil-A
05.2021 - 11.2021

Associate of Arts - Criminal Justice

Illinois Central College

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Sidney Groves-Watson