Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sienna Nettey

Renton

Summary

Dynamic Treatment Coordinator at Sound Orthodontics with expertise in patient care coordination and appointment scheduling. Proven track record in enhancing patient satisfaction through effective financial counseling and relationship building. Skilled in HIPAA compliance and treatment planning, ensuring optimal outcomes while maintaining meticulous attention to detail in patient records.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Treatment Coordinator

Sound Orthodontics
Renton
08.2017 - Current
  • Coordinated patient treatment plans aligned with orthodontic protocols and individual needs.
  • Managed appointment scheduling to enhance clinic workflow and patient satisfaction.
  • Assisted patients with verifying insurance and arranging financial options for treatment.
  • Educated patients on available treatment options to support informed decisions about orthodontic care.
  • Collaborated with orthodontists to improve communication and enhance patient care delivery.
  • Maintained accurate patient records in electronic health record systems to meet regulatory compliance.
  • Documented patient treatments thoroughly to ensure precise billing and effective follow-ups.
  • Delivered exceptional customer service to foster a welcoming environment for patients and families.
  • Clarified financial arrangements to patients to facilitate informed decisions regarding payment options.
  • Reviewed x-rays to guide patients in selecting optimal treatments.
  • Explained treatment alternatives and assisted in identifying the best options for patients.
  • Supported dentists in creating customized treatment plans to achieve optimal patient outcomes.

Education

High School Diploma -

West Seattle High School
Seattle, WA

No Degree -

University of Washington
Seattle, WA

Skills

  • Appointment scheduling
  • HIPAA compliance
  • Office administration
  • Financial counseling
  • Insurance verification
  • Patient care coordination
  • Treatment Planning
  • X-ray interpretation skills
  • Customer service
  • Payment arrangements & negotiation
  • Relationship building
  • Patient confidentiality
  • Multitasking
  • Attention to detail
  • Patient care
  • Verbal and written communication
  • Patient outreach and Follow-up
  • Organizational skills
  • Expertise of payment plans

Certification

Licensed dental assistant

Timeline

Treatment Coordinator

Sound Orthodontics
08.2017 - Current

High School Diploma -

West Seattle High School

No Degree -

University of Washington