Sienna Rodriguez
San Clemente,CA
Summary
Hardworking and punctual Sales Associate works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Zumiez
San Clemente, CA
12.2023 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Developed trusting relationships with customers by making personal connections.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Built product displays and placed appropriate signage for merchandise.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Trained with manager experience, often was given manager duties.
Sales Associate
Sun Diego Boardshops
San Clemente, CA
03.2021 - 01.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Organized displays according to company standards and specifications.
- Built product displays and placed appropriate signage for merchandise.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Communicated and coordinated planogram execution with store management.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Performed regular price checks on select items throughout the store location.
- Trained with manager experience.
- Often handled manager activities and was assigned manager duties.
Education
San Clemente High School
San Clemente, CASkills
- Retail Loss Prevention
- Sales Development
- Customer Needs Assessment
- Contract Preparation
- Payment Processing
- Product Sales
- Promotional Support
- Product Recommendations
- Outgoing Personality
- Display Setup
- Customer Service
- Retail Merchandising Expertise
Timeline
Sales Associate
Zumiez
12.2023 - Current
Sales Associate
Sun Diego Boardshops
03.2021 - 01.2024
San Clemente High School
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