Sienna Virgen
Sacramento,CA
Summary
Determined shift lead with strong leadership skills, and cash handling skills. Experienced in managing team operations and ensuring compliance with safety standards. Committed to customer satisfaction with thorough conversations and handling.
Overview
1
1
year of professional experience
Work History
Shift Lead
Ike's love and sandwiches
Sacramento, California
07.2025 - 01.2026
- Led team members during peak service hours to ensure efficient operations.
- Oversaw store operations in absence of Store Manager or Assistant Manager, maintaining service standards.
- Resolved customer complaints effectively and professionally.
- Handled cash register transactions accurately while providing excellent customer service.
- Ensured compliance with food safety and sanitation standards.
- Maintained cleanliness and organization of dining and kitchen areas.
- Managed inventory levels and organized stock in the kitchen.
- Coached and supported team members to enhance collaboration and service quality.
Education
High School Diploma -
River City High School
Sacramento, CA01-2025
Skills
- Cash handling
- Customer service
- Leadership skills
- Work delegation
- Sales proficiency
- Workplace safety
- Customer service management
- Flexible schedule
Timeline
Shift Lead
Ike's love and sandwiches
07.2025 - 01.2026
High School Diploma -
River City High School