Sierra Bernard
Rochester
Summary
As a veterinary professional for many years, I pride myself in having compassion for all, whether they walk on two or four legs. My attention to detail, coupled with years of experience and a true passion for animals and their care, is a valuable asset to any team.
Overview
8
8
years of professional experience
Work History
Practice Manager
Henrietta Animal Hospital
02.2015 - 07.2022
As practice manager of a busy hospital, I performed a variety of tasks, including but not limited to, employee scheduling and payroll, inventory management, ordering of supplies, logging of controlled substances, customer support and referral submission, as well as composing practice newsletters and promotional materials.
Additionally, I am well versed in a variety restraint techniques for blood draws, exams, and cystocentesis in both canine and feline patients, as well as in measuring and positioning for radiographs.
Front Office Manager
Henrietta Animal Hospital
12.2014 - 02.2015
As front desk manager and lead client liaison I facilitated the smooth running of the front desk and reception area, managed employee schedules, scheduled daily appointments and CE initiatives, tracked and ordered supplies, lead sales initiatives and goal setting, and was the escalation point for client questions or concern.
Education
Bachelor of Arts - Writing
Pratt Institute of Art
Brooklyn, NY05.2012
Skills
- Schedule Management
- Staff Management
- Practice Management
- Records Management
- Payroll Administration
- Supplies Ordering
- Employee Recruitment and Hiring
- Animal handling expertise
Timeline
Practice Manager
Henrietta Animal Hospital
02.2015 - 07.2022
Front Office Manager
Henrietta Animal Hospital
12.2014 - 02.2015
Bachelor of Arts - Writing
Pratt Institute of Art
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