Sierra Chapman
Boone,NC
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Carrols Corporation
Boone , NC
04.2015 - Current
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Managed team schedule with eye for coverage needs and individual strengths.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Managed budget implementations, employee reviews, training, and schedules.
- Completed physical inventory counts each month.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Maintained inventory count, tracked usage and documented variances.
- Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
Education
Highschool Diploma -
Caldwell Community College Watauga
Boone, NC10.2016
Skills
- Management Training
- Employee Discipline
- Administrative Management
- Business Operations Knowledge
- Hiring and Onboarding
- Training and Development Skills
- Profit and Loss Control
- Brand Standards Audits
- Cash Register Operations
- Personnel Scheduling
- Ethical Standards
- Suggestive Selling
- Payroll Administration and Timekeeping
- POS Terminal Operations
- Labor and Food Cost Control
- Money Handling
- Customer Relations
- Food Safety and Quality
Certification
- Servsafe certified- Expires 2025
Timeline
Assistant General Manager
Carrols Corporation
04.2015 - Current
Highschool Diploma -
Caldwell Community College Watauga
- Servsafe certified- Expires 2025
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