Sierra Skinner
Belmont,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
911 Emergency Dispatcher
Pleasants County Commission
St. Marys, WV
10.2022 - Current
- Received incoming calls from the public and determined the nature of the emergency.
- Assessed callers' needs and dispatched appropriate personnel to respond to emergencies.
- Maintained contact with field units via radio, providing directions and assistance as needed.
- Updated records in database with detailed notes about incidents including suspect descriptions, vehicle information.
- Acted calmly and professionally under pressure while making decisions in high stress situations.
- Utilized proper telephone etiquette when speaking with callers in order to maintain a professional demeanor.
- Attended regular trainings sessions on new systems and technologies used within the dispatch center.
Education
Associate of Science - Criminal Justice
Post University
Waterbury, CT10-2023
Skills
- Works Well Under Pressure
- Critical Thinking
- Decision-Making
- Teamwork And Collaboration
- Relaying Information
- Information Intake
- Call Management
- Data Entry
Certification
- APCO
- CPR
- Telecommunicator 1
References
References available upon request.
Timeline
911 Emergency Dispatcher
Pleasants County Commission
10.2022 - Current
Associate of Science - Criminal Justice
Post University
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