Dedicated professional with a strong background in team leadership and customer service. Known for enhancing workflows and managing inventory effectively. Committed to fostering a positive environment while delivering exceptional service.
Work History
Shift Leader
Bojangles' | 2023 - Current
Trained and mentored team members on best practices for customer service and food safety.
Implemented efficient workflows to enhance speed of service during peak hours.
Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
Supervised daily operations to ensure adherence to quality and service standards.
Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
Host
Willy Taco | 2023 - 2025
Greeted and seated guests, ensuring a positive first impression.