Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Simon Sanchez Mago

Miami,FL

Summary

Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

11
11
years of professional experience

Work History

Car Salesperson

Palmetto Motors
02.2023 - Current
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Listened to customer needs and desires to identify and recommend optimal products.

Sales Analyst

Radio Agricultura S.A
06.2019 - 11.2023
  • Improved forecasting accuracy by analyzing historical sales data and identifying patterns for future projections.
  • Increased sales efficiency by streamlining data analysis and reporting processes.
  • Facilitated cross-functional collaborations, working closely with finance, operations, and marketing teams to ensure cohesive strategies and shared goals.
  • Implemented process improvements to expedite data collection, leading to faster decision making within the organization.

Customer Service Representative

Seguros La Previsora
08.2014 - 09.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor Of Engineering - Chemical Engineering

Universidad De Oriente
Puerto La Cruz, Venezuela
02.2012

Skills

  • Strong negotiation
  • Building rapport
  • Sales presentations
  • Persuasion techniques

Languages

Spanish
Native or Bilingual

Timeline

Car Salesperson

Palmetto Motors
02.2023 - Current

Sales Analyst

Radio Agricultura S.A
06.2019 - 11.2023

Customer Service Representative

Seguros La Previsora
08.2014 - 09.2018

Bachelor Of Engineering - Chemical Engineering

Universidad De Oriente

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Simon Sanchez Mago