Simona Bakhtan
New Port Richey
Summary
Hardworking medical receptionist with strong patient registration, insurance verification, and clerical support skills. Adept at handling fast-paced healthcare environments with a continuous flow of patients and administrative tasks. Meticulous in completing assignments accurately while maintaining open communication with clinical teams. Dedicated to delivering exceptional service and supporting team members to enhance patient care.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
BayCare Medical Group
09.2024 - 12.2024
- Registered patients for various medical services, verified insurance eligibility and obtained pre-authorizations.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Processed payments, performed cashiering duties, and coordinated financial arrangements.
- Managed multi-line phone system and pleasantly greeted patients.
Substitute Teacher
ESS
12.2022 - 08.2024
- Utilize educational technology tools effectively to enhance lesson presentations and provide interactive learning experiences
- Assume the responsibilities of regular classroom teachers, covering classes for grades ranging from kindergarten through 12th grade across various subjects
Medical Receptionist
International Medical Center
01.2020 - 09.2022
- Greeted patients and visitors courteously, ensuring a positive first impression of the medical facility
- Maintained patient accounts by obtaining, recording, and updating patient profiles, while ensuring confidentiality and compliance with HIPAA regulations
- Responded to emails and phone calls
- Collected data from patients to use in medical records
Education
High School Diploma -
Dream International
Cairo, Egypt01.2021
Skills
- Phone Etiquette
- Organization
- Microsoft Office
- HIPPA Guidelines
- EMR/EHR systems
- Medical billing and coding
- Records management
- Appointment setting
- Insurance verification
Languages
Arabic
English
Timeline
Medical Receptionist
BayCare Medical Group
09.2024 - 12.2024
Substitute Teacher
ESS
12.2022 - 08.2024
Medical Receptionist
International Medical Center
01.2020 - 09.2022
High School Diploma -
Dream International
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