Simran Gondal
Abilene,TX
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Walgreens
Abilene, TX
06.2024 - Current
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Manager
Walgreens
Abilene, TX
09.2020 - 06.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
Girling Home Health
Personal Care Giver
Abilene, TX
07.2019 - 12.2022
- Provided in-home nursing services to patients, including wound care, medication administration and patient education.
- Assisted with coordinating home health services for patients and their families.
- Conducted assessments of patient's physical and emotional needs to provide appropriate treatment plans
- Monitored vital signs, such as blood pressure, pulse rate, temperature and respiration.
- Collaborated with other healthcare professionals in providing comprehensive home health care services to patients.
- Provided emotional support and counseling to family members during difficult times.
- Offered guidance on community resources available to help meet the needs of the patient and family.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Dollar General
Assistant Manger
Abilene, TX
02.2018 - 06.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted testing of software and systems to ensure quality and reliability.
- Managed household errands and other essential duties.
- Achieved cost-savings by developing functional solutions to problems.
Assistant Manager
Churches chicken
Abilene, TX
05.2016 - 02.2018
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
Education
High School Diploma -
Woodsen Center For Excellence
Abilene, TX05-2020
Some College (No Degree) - Pre-Nursing
Cisco Junior College
Abilene, TXSkills
- Order Verification
- Insurance Verification
- Medication Dispensing
- Insurance reconciliation
- Drug utilization review
- Supply Restocking
- Drug Inventory Management
- Drug safety
- Insurance Billing
- Nutritional meal preparation
- Medication organization
- Care plan assessment
- Housekeeping
- Personal care services
- Patient Care
- Behavioral support
- Recording vital signs
- Client safety and first aid
Timeline
Pharmacy Technician
Walgreens
06.2024 - Current
Manager
Walgreens
09.2020 - 06.2024
Girling Home Health
Personal Care Giver
07.2019 - 12.2022
Dollar General
Assistant Manger
02.2018 - 06.2019
Assistant Manager
Churches chicken
05.2016 - 02.2018
High School Diploma -
Woodsen Center For Excellence
Some College (No Degree) - Pre-Nursing
Cisco Junior College