Sindi Novaku
Northville,MI
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Plymouth Urgent Care
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Performed various administrative tasks by filing, copying and faxing documents.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Social Media Manager
Self-employeed
10.2020 - 04.2024
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
- Increased brand awareness through development and implementation of successful public relations campaigns.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Sales Representative Team Leader/Costumer Service
Macy's
03.2018 - 10.2021
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
Education
Bachelor of Science - Business Administration/Online Program
Western Governors University
Salt Lake City, UT12.2025
High School Diploma -
Bayside High School
Bayside, NY06.2020
Skills
- Customer Service
- Time Management
- Listening Skills
- Team Collaboration
- Appointment Scheduling
- Microsoft Office
- Medical Billing
- Data Entry
- Call center experience
- Computer Proficiency
- Multitasking and Organization
- Social Media Management
- Attention to Detail
- Networking and relationship building
Timeline
Social Media Manager
Self-employeed
10.2020 - 04.2024
Sales Representative Team Leader/Costumer Service
Macy's
03.2018 - 10.2021
Medical Receptionist
Plymouth Urgent Care
Bachelor of Science - Business Administration/Online Program
Western Governors University
High School Diploma -
Bayside High School
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