Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sindy Lowry

Pleasant Prairie,WI

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Access Specialist position. Ready to help team achieve company goals.

Overview

21
21
years of professional experience

Work History

Driver

Topline Transportation
Waukegan, IL
10.2022 - Current

• Safely transported special needs students and other students to and from educational facilities.

  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Minimized liability by consistently following road rules when driving.
  • Cleaned vehicle regularly to maintain professional appearance.

Sandwich Artist

Subway
Kenosha, WI
07.2019 - 10.2020
  • Greeted guests, promoted specials, and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
  • Trained team members to prepare sandwiches and other items according to instructions.

Packager

Randstad
Kenosha, WI
03.2019 - 05.2019
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Maintained neat, clean, and safe workspace to avoid hazards.
  • Packaged fragile items with cushioning material.
  • Counted items to verify accuracy of orders.
  • Assembled packages according to meet specific customer requirements.

Quality Assurance Inspector

Kasai North America, Inc. Manchester Plant
Manchester, TN
08.2017 - 06.2018
  • Performed visual inspections and non-destructive tests where appropriate.
  • Communicated with production team members about quality issues.
  • Compared colors, shapes, textures and grades of products and materials with color charts, templates, or samples to verify conformance to standards.
  • Used calipers and micrometer measuring instruments.
  • Kept detailed records of quality and imperfect products.
  • Removed imperfect products from shipment line.

Assembly Technician

Arthrex
Naples, FL
06.2016 - 02.2017
  • Assembled medical products according to specifications.
  • Kept work areas organized, tidy, and clean for maximum productivity.
  • Collaborated with team members to promptly complete tasks and maintain consistent workflows.
  • Assembled production parts with high degree of accuracy and precision using hand and power tools.
  • Reassembled and adjusted components to meet required specifications.

Pharmacy Technician

Walgreens
Palmetto, FL
10.2014 - 05.2016
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted, measured and compounded medications following standard procedures.
  • Collected co-payments or full payments from customers.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Managed opening and closing duties for pharmacy.

911 Dispatcher

Collier County Sheriffs Office
Naples, FL
06.2002 - 12.2007
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Answered calls from automatic routing system and took basic information from callers.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
  • Assisted callers in emergency situations with appropriate information and support.
  • Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
  • Operated emergency response systems to update and retrieve up-to-date information for first responders.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Followed established protocols for professional handling of emergency situations.
  • Directed responders using assigned mapping systems for timely emergency attendance.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Provided on-the-job training and coaching to develop new dispatchers.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.

Education

None - Nursing

Edison Community College
Fort Myers, FL

High School Diploma -

Immokalee High School
Immokalee, FL
06.2001

Skills

  • Customer Service
  • Time Management
  • Excel
  • Office Equipment
  • Microsoft Word
  • Service Dispatching
  • Patient Education
  • Patient Confidentiality
  • Assisting Pharmacists
  • Pharmacy Records Management
  • Problem-Solving Skills
  • Records Preparation
  • Payment Processing
  • Answering Customer Questions
  • FDA and HIPAA Compliance
  • Resolving Customer Issues
  • Verifying Orders
  • Cash Register Operation
  • FDA and ICH Guidelines
  • Profile Updating
  • HIPAA

Languages

Spanish
Native or Bilingual

Timeline

Driver

Topline Transportation
10.2022 - Current

Sandwich Artist

Subway
07.2019 - 10.2020

Packager

Randstad
03.2019 - 05.2019

Quality Assurance Inspector

Kasai North America, Inc. Manchester Plant
08.2017 - 06.2018

Assembly Technician

Arthrex
06.2016 - 02.2017

Pharmacy Technician

Walgreens
10.2014 - 05.2016

911 Dispatcher

Collier County Sheriffs Office
06.2002 - 12.2007

None - Nursing

Edison Community College

High School Diploma -

Immokalee High School
Sindy Lowry