Siovany Andino
New York,NY
Summary
Dynamic and results-driven professional with a strong background in customer service at Raising Cane's. Proven ability to enhance customer engagement and satisfaction through effective communication and teamwork. Skilled in multitasking and organization, consistently maintaining high standards of service while managing inventory and operational tasks efficiently.
Overview
6
6
years of professional experience
Work History
Crew Member
Rasing Canes
07.2025 - Current
- Delivered exceptional customer service in fast-paced environment.
- Assisted with food preparation and assembly of menu items.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated kitchen equipment safely and efficiently under supervision.
- Collaborated with team members to ensure seamless service during peak hours.
- Supported inventory management by restocking supplies as needed.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Medical Screener
Kedplasma
01.2025 - 04.2025
- Educated donors on plasma donation processes, enhancing donor understanding and comfort levels.
- Utilized electronic health records system to document donor information accurately and efficiently.
- Monitored vital signs to assess donor eligibility and identify potential health concerns promptly.
- Implemented feedback mechanisms to enhance donor experience and address concerns effectively.
- Registered new and current donors and conducted series of screening procedures to determine suitability for Type donations.
- Conducted preliminary health assessments for potential donors, ensuring compliance with safety protocols.
Dishwasher
Saint Vincent Hospital
10.2024 - 01.2025
- Operated dishwashing equipment to maintain cleanliness and sanitation standards.
- Assisted kitchen staff by ensuring timely availability of clean dishes and utensils.
- Maintained organized work area to enhance efficiency and workflow in the kitchen.
- Followed safety procedures while handling cleaning chemicals and equipment.
- Conducted routine maintenance on dishwashing machinery to ensure optimal performance.
- Collaborated with team members to address high-volume dishwashing needs during peak hours.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Store Associate
Walmart
01.2024 - 10.2024
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Operated cash register efficiently, processed transactions accurately, and maintained cash handling procedures.
- Stocked shelves, organized merchandise displays, and ensured products were readily available for customers.
- Collaborated with team members to maintain cleanliness and organization of sales floor and stockroom areas.
- Adhered to safety protocols while operating equipment to minimize risks in high-traffic areas.
- Restocked merchandise on shelves and organized displays for optimal visibility.
- Collaborated with team members to enhance customer service experience.
- Adapted quickly to changing priorities during peak shopping hours.
Warehouse Worker
Amazon
03.2023 - 01.2024
- Maintained cleanliness and orderliness of sales floor and stockroom areas.
- Executed inventory management tasks, including receiving shipments and conducting audits.
- Supported promotional events by setting up displays and distributing materials.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register, processed transactions accurately and efficiently.
Telemetry Tech
UPMC Hospital
01.2021 - 04.2022
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
- Managed inventory to keep shelves well-stocked and organized, contributing to seamless shopping experience.
- Enhanced customer loyalty by providing personalized shopping recommendations and attentive service.
- Coordinated with other departments to ensure product availability for promotions, optimizing sales opportunities.
- Participated in weekly team meetings to discuss targets and strategies, fostering collaborative work environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted customers with product inquiries and store navigation.
Crew Member
McDonald's
12.2019 - 07.2020
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Conducted regular inventory audits to ensure stock levels were accurate and to identify discrepancies.
Education
High School Diploma -
Abraxas Academy
Morgantown, PASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Attention to detail
- Customer engagement
Timeline
Crew Member
Rasing Canes
07.2025 - Current
Medical Screener
Kedplasma
01.2025 - 04.2025
Dishwasher
Saint Vincent Hospital
10.2024 - 01.2025
Store Associate
Walmart
01.2024 - 10.2024
Warehouse Worker
Amazon
03.2023 - 01.2024
Telemetry Tech
UPMC Hospital
01.2021 - 04.2022
Crew Member
McDonald's
12.2019 - 07.2020
High School Diploma -
Abraxas Academy