Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sitlaly Velazquez

Lewisville

Overview

4
4
years of professional experience

Work History

Guest Service Representative

Worldsprings
The Colony
07.2024 - Current
  • Greeted guests warmly and ensured positive first impressions.
  • Managed guest check-in and check-out processes efficiently.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Assisted guests with inquiries and provided accurate information about services.
  • Resolved guest complaints promptly to enhance satisfaction levels.
  • Sales in memberships and services to enhance guest experience.

Task Associate

Ulta
Plano
08.2023 - 03.2024
  • Managed inventory levels and restocked shelves.
  • Organized displays to enhance product visibility and appeal.
  • Collaborated with team members to maintain a clean store environment.
  • Supported promotional events by setting up displays and materials.

Hairstylist

Great Clips
Lewisville
05.2022 - 05.2023
  • Conducted personalized hairstyling consultations to align styles with client preferences, enhancing satisfaction and loyalty.
  • Recommended tailored hair care products, ensuring clients received solutions that addressed their specific needs.

Education

High School Diploma -

Hebron High School
Carrollton, TX
05-2022

Associate of Science - Nursing

Collin College
Plano, TX
06-2026

Skills

  • Customer service
  • Conflict resolution
  • Guest relations
  • Communication skills
  • Problem solving
  • Team collaboration

Languages

Spanish
Professional

Timeline

Guest Service Representative

Worldsprings
07.2024 - Current

Task Associate

Ulta
08.2023 - 03.2024

Hairstylist

Great Clips
05.2022 - 05.2023

High School Diploma -

Hebron High School

Associate of Science - Nursing

Collin College
Sitlaly Velazquez