Skarlym Suarez
Salt Lake City,UT
Summary
Experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Waitress
Blue Iguana
02.2022 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Server Supervisor
Jhonny Rockets
09.2021 - 02.2023
- Trained servers on order management, food service quality and how to build rapport with guests.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
Education
High School Diploma -
U.E Maria Auxiliadora
Venezuela2012
Skills
- Guest Relations Management
- Please Guest Expetations
- Work Area Maintenance
- Order Accuracy
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Waitress
Blue Iguana
02.2022 - Current
Server Supervisor
Jhonny Rockets
09.2021 - 02.2023
High School Diploma -
U.E Maria Auxiliadora
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