Sky Cruz
North Bergen,NJ
Summary
Experienced District Manager adept at overseeing operations, sales, and staffing across multiple locations. Proven track record of driving improvements and boosting brand visibility to generate higher revenue. Skilled team leader known for guiding, coaching, and motivating employees.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
District Manager
&pizza
Jersey City, NJ
08.2019 - 09.2024
- Conducted routine store visits to ensure compliance with company policies, standards, and regulations.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Evaluated budget plans and current costs to project trends and recommend updates.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
Multi Unit Manager
OTG Management
Newark, NJ
04.2017 - 08.2019
- Opened and launched 7 NSOs within a span of 9 months.
- Collaborated with Head Chef and Unit Manger on developmental strategies to enhance operations.
- Coached teams on food safety and sanitation processes, customer service, menu education, and up-selling techniques to drive revenue.
- Managed the coordination of promotional initiatives, such as special events and catering, targeting VIP members at multiple venues.
General Manager
Buffalo Wild Wings
Secaucus, NJ
11.2013 - 04.2017
- Demonstrated proficiency in achieving and sustaining top 10 ranking on sales leaderboard across the organization.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Education
Some College (No Degree) - Business Management
Rutgers Business School
Newark, NJSkills
- Business Development
- Profitability Optimization
- Strategic Planning
- Team Building Practices
- Business and Operations Analysis
- Staff Development
- Budget Management
Certification
- Servsafe Proctor
Timeline
District Manager
&pizza
08.2019 - 09.2024
Multi Unit Manager
OTG Management
04.2017 - 08.2019
General Manager
Buffalo Wild Wings
11.2013 - 04.2017
Some College (No Degree) - Business Management
Rutgers Business School
References
References available upon request.